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Communicating to a 65+ Patient Population

Communicating to a 65+ Patient Population A recent survey revealed some of the challenges payers (and providers) face when trying to reach a 65+ audience. The survey, conducted by HealthMine, found that 57% of Medicare health plan members aged 65+ said they were unsure if their health plan offered telemedicine. The findings underscore the challenges…
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Transitional Care and ACO Quality Measures

Transitional Care and ACO Quality Measures A recent OIG report shows that ACOs are able to reduce Medicare spending and improve quality but that key areas for improvement still exist. The report, titled “Medicare Shared Savings Program Accountable Care Organizations Have Shown Potential for Reducing Spending and Improving Quality” analyzed data on the 33 quality…
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Reducing Readmissions with Transitional Care Phone Calls Between the SNF and ER

Reducing Readmissions with Transitional Care Phone Calls Between the SNF and ER A recent study by the Journal of Hospital Medicine on the “Perspectives of Clinicians at Skilled Nursing Facilities (SNF) on 30-Day Hospital Readmissions” revealed some key insights into the causes of unplanned returns to the hospital. The study, which collected qualitative interview responses…
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5 Ways Discharge Phone Calls Can Reduce Readmissions

Discharge phone calls play a significant role in decreasing unnecessary hospital readmissions not only in practice but also in identifying where workflow and culture changes are warranted. Standardizing your discharge phone call operations by utilizing a centralized calling resource and electronic documentation not only makes your calls more productive and efficient but allows for trend…
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