Category Archives: Care Coordination

Reducing Readmissions with Transitional Care Phone Calls Between the SNF and ER

Reducing Readmissions with Transitional Care Phone Calls Between the SNF and ER A recent study by the Journal of Hospital Medicine on the “Perspectives of Clinicians at Skilled Nursing Facilities (SNF) on 30-Day Hospital Readmissions” revealed some key insights into the causes of unplanned returns to the hospital. The study, which collected qualitative interview responses…
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5 Ways Discharge Phone Calls Can Reduce Readmissions

Discharge phone calls play a significant role in decreasing unnecessary hospital readmissions not only in practice but also in identifying where workflow and culture changes are warranted. Standardizing your discharge phone call operations by utilizing a centralized calling resource and electronic documentation not only makes your calls more productive and efficient but allows for trend…
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Study Validates Significant Impact of Post Discharge Phone Calls on Readmissions

A recently released study in the current issue of Journal for Health Care Quality validates the impact that post discharge follow up phone calls from a centralized call center can have on hospital readmissions. The joint study between Ohio University, Texas A&M and the National Science Foundation analyzed hospital visits from 74,754 patient admissions. These…
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