Centralize Discharge Calls Continue to Produce Results

In October we reported that Orange Regional Medical Center awarded Nexus Health Resources two quality awards for assisting in reducing hospital readmission by more than 50%.

Our partnership has remained strong and growing and we continue to refine our methodology and approach through the use of transitional care software platform, NexusConnexions.

The combined effort between Nexus Health and ORMC in attacking readmissions has resulted in a readmission rate of 9% for the month of February. All in all the last six months readmissions average 10%.

When ORMC and Nexus Health began their readmission mitigation program, ORMC was experiencing readmissions in excess of 22% and paying millions of dollars in fines to CMS for excess readmissions. With that average now at a steady 10%, well below the 14% national average needed to avoid CMS penalties, its further evidence that centralized discharge phone calls are an extremely effective means of managing and mitigating readmissions.

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