Category Archives: Care Coordination

Two New Quality Measures for Skilled Nursing Facilities

Two New Quality Measures for Skilled Nursing Facilities The Centers for Medicare and Medicaid Services (CMS) have adopted two new quality measures that will directly affect the discharge process for post-acute care settings (PAC) and skilled nursing facilities (SNF).  The goal of the new quality measurements is to improve communication with patients and during provider-to-provider…
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Reducing Readmissions with Transitional Care Phone Calls Between the SNF and ER

Reducing Readmissions with Transitional Care Phone Calls Between the SNF and ER A recent study by the Journal of Hospital Medicine on the “Perspectives of Clinicians at Skilled Nursing Facilities (SNF) on 30-Day Hospital Readmissions” revealed some key insights into the causes of unplanned returns to the hospital. The study, which collected qualitative interview responses…
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5 Ways Discharge Phone Calls Can Reduce Readmissions

Discharge phone calls play a significant role in decreasing unnecessary hospital readmissions not only in practice but also in identifying where workflow and culture changes are warranted. Standardizing your discharge phone call operations by utilizing a centralized calling resource and electronic documentation not only makes your calls more productive and efficient but allows for trend…
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