The CoreQ Survey was developed by the American Health Care Association (AHCA) and others to assess patient and family satisfaction following discharge from a post-acute care facility. As a Customer Satisfaction Vendor, Nexus Health Resources is able to combine CoreQ questions with our existing post-discharge follow-up questions to provide an accurate measurement of patient and family satisfaction for your facilities.
The CoreQ questionnaire can be used as a stand-alone call or in combination with a transitional care call. By combining transitional care calls with CoreQ questions, facilities can achieve significant costs savings as well as all of the benefits of a follow-up care program. A reach rate of over 70% ensures a comprehensive picture of patient satisfaction metrics.