Lara Cline, Director of Care Coordination for Cantex Continuing Care Network, and Angela Smith, Senior Director of Rehabilitation and Reimbursement at Cantex, will present this Thursday, February 8th, 2018 at the Long-Term Care & Senior Living CXO Summit (https://www.longtermcaresummit.com/) at the Omni Orlando Resort at ChampionsGate in ChampionsGate, Florida.
Transitional care remains one of the critical issues facing the LTC and senior living industry, largely because new payment models are partially tied to outcomes occurring after patients are discharged from a facility. Lara Cline and Angela Smith will demonstrate how Cantex Continuing Network created a post-discharge transitional care program that centered on the use of live and automated calls to ensure patients had transitioned safely home and were continuing to progress in their recovery.
To assure the success of the program, Cantex sought the help of the Nexus Health Call Center and the NexusConnexions® transitional care software, which enabled them to execute, schedule, and track the post-discharge phone calls. In doing so, Cantex was able to positively impact quality goals, revenue, and patient satisfaction as well as strengthen partnerships with payers and referral sources.
“By bridging that gap between skilled nursing facility and home, Nexus Health Resources allowed us not only improved the patient experience and quality of care, but it provided a significant return on investment for Cantex Continuing Care.” said Lara Cline.