After six months of success using NexusConnexions® and the Nexus Health Call Center® to advance its transitional care program, EmpRes will introduce Nexus Health Resources software and services to all of its facilities.

MIDDLETOWN, NY (April 09, 2019) – In May, EmpRes Healthcare partnered with Nexus Health Resources to begin using NexusConnexions software and the Nexus Health Call Center. Now, the organization is expanding its partnership and adding Nexus Health Academy to 44 facilities to improve patient health literacy and reduce unnecessary hospital readmissions.

“We have seen tremendous success in the last six months since we implemented the use of NexusConnexions and the Nexus Health Call Center in select facilities,” said Deb Sanderfield-Hoven, VP of Network Innovations for EmpRes. “The decision to expand the partnership to 44 facilities and add the use of Nexus Health Academy was a natural evolution. We look forward to building an even stronger transitional care program going forward.”

NexusConnexions transitional care software allows EmpRes staff to more efficiently manage the day-to-day activities of a transitional care team with a tailored agenda for each patient based on individual diagnosis, risk factors, and care setting. Patient and caregiver interactions are tracked using NexusConnexions reports to compare actual and target goals and see what steps resulted in preventing readmissions.

With the help of the Nexus Health Call Center, EmpRes staff can send automated follow-up calls after discharge to confirm patient care plan adherence and facilitate a smooth transition home. Nexus Health Academy completes the loop by providing informative handouts to both patients and caregivers over the first few weeks after discharge to educate them about specific conditions and emphasize the importance of knowing when to reach out for assistance.

“This is an exciting step forward for our partnership with EmpRes,” said Ryan Sparks, Co-founder and CRO of Nexus Health Resources. “Now more than ever, making sure patients remain healthy and functional after discharge is critical to improving health outcomes across the continuum of care, and we look forward to a successful integration with the 44 EmpRes facilities.”

About EmpRes Healthcare Management, LLC

Employee-owned EmpRes Healthcare provides management and consulting services to rehabilitation and post-acute care centers, assisted and independent living communities, and home health, hospice, and home care agencies throughout California, Idaho, Montana, Nevada, Oregon, Washington, and Wyoming. EmpRes is committed to delivering the highest quality of care with integrity, dedication, and empathy.

About Nexus Health Resources

Nexus Health Resources is a leading provider of transitional care software, services and patient engagement solutions for acute and post-acute care organizations facing the challenge of reducing unnecessary hospital readmissions and total medical spend. Through the Nexus Health Call Center and our proprietary transitional care software platform, NexusConnexions®, we assist providers with ensuring coordinated, quality health care during the important transition period from hospital or rehabilitation facility to home in order to mitigate the risk of readmission. Additionally, Nexus Health Academy promotes patient engagement with condition-specific health literacy for patients and caregivers to assist in guiding recovery at home.


Nexus Health Resources



Phone: +1 845 648 3057